Here are certain guidelines to help you manage your hosting accounts in particular :
Have separate accounts for email and websites: It is highly recommended to have a separate and dedicated email id, preferably a free but permanent one ( Eg, Gmail, Hotmail or yahoo) for all your correspondence with us. This is to avoid the possibility of obviating a host of issues that would crop up when you have to do domain transfers and other such domain related issues. Who is recommends having a separate email id that would enable you to provide a seamless and continuous communication channel apart from easing your domain transfer process.
Don’t ask for problems : You are doing exactly that when you are asking for discounts, looking to cut deals and trying to save a penny here or there. Always remember that you get what you pay for and you must also realize that cheaper is not better, always. I do understand however that you will love to save when you shop, so do look for our frequent offers on domain registering and hosting packages.
Avoid last-minute Domain Retrieval Scrambling : Most of us are so busy and caught up with our daily business grind that we fail to ignore little things like reactivating domain names and hosting packages. If you could set a reminder about a month earlier on renewing your domain and hosting packages, it would save your websites from getting locked out, going incommunicado and also ease you up on the nightmarish last minute scrambles.
Machines aren’t Infallible: Have back-ups of all the information pertaining to your customers and everything else relevant to your business by taking copies on some kind of portable or web-based storage media so as to help you avoid the possibility of your servers or machines failing, crashing or an imminent virus attack.
Meticulousness even when asking for help: In case you have a predominantly online based business or if you have something to do with e-commerce, you might have your life written off to our ticket support system.
If that is the case, ensure that you keep your questions to the bare minimum on the support tickets. You must keep them succinct, short and precise. Brevity will reflect professionalism. But then, avoid being curt or rude. Check to monitor responses on a consistent basis ( You might want to use this fantastic and Free Software monastic) and keep the communication on until your problem is duly resolved.
Do keep in mind that is a very good habit to reply to previous ticket rather than starting a new one since the communication is always in a loop and everyone involved can make out as to what is being discussed there.
Each ticket should relate to one problem only. In case of more problems that seek resolution, it is prudent to open more tickets. Once your problem is solved, do take the time out to put out a little thank -you message out there for the support representative who had helped you cut your problems out. They are human too a little good word would make their day.
Contact Details are like life savers : People want to do business with people and not with computers, auto bots or even faceless automated responses. Though the lack of time would make a lot you use the ticket support system for your normal business resolution, we understand that you would always want someone to talk to. Someone with a real, intelligible and approachable face. We did ensure that our contact details are prominently displayed on our website and we are always there to help you.
We hope that these few guidelines would just give you that little push to help streamline your business that much better. Although they might sound very simple, like all things simple, they are usually overseen and not paid attention to, which can prove to be expensive.
Someone who wants an online web presence and does not know how to go about it, would obviously consider free web hosting services. This is primarily because the person is not well informed about the hosting business and industry and needs to first understand what to look for in a web hosting package. A free web hosting package would offer the novice user the experience and feel of the business of web hosting and its myriad features.
Even if you are looking for a free web hosting
service, it is important to sign up with a reliable company rather than just a fly-by-night hosting company. Remember you do not want to risk your personal information or credit card details to a company that does not hold a decent rung in the hosting industry. It is a good idea to perform a bit of research on the company before you sign up for a hosting account, albeit a free one.
Free web hosting is best for beginners or people who want to host a simple web page for sharing their picture albums etc or a simple content. This type of web hosting comes with its set of limitations and restrictive attributes that could throttle the growth of any online business or website and thereby offers limited room for growth. However, it can be adopted as a preliminary approach towards web hosting and later on upgraded to a paid web hosting account.
Free web hosting providers usually display their advertisements in the form of banners, pop-ups or text ads in return for the free services offered to the user. The user also has limited or no access to the useful hosting tools and features that are otherwise available with paid hosting services.
It is however important to ascertain in advance if the web host offers a convenient account upgrade without any kind of penalties or complications. A free web hosting account also lacks accessibility to the company’s customer support. Even if support is offered, it is usually poor as it not given a higher priority. Furthermore, there is no guarantee if your website would experience a considerable downtime as only the paid accounts come equipped with an uptime guarantee.
Therefore, evaluate your hosting requirements and the nature of your website before you select a hosting package and a hosting company. A little bit of homework and preliminary research could save you ample money and effort in the long run.
Source: http://www.a1articles.com/